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Let me entertain you!

Posted on September 3, 2016 at 2:00 AM

“Death by PowerPoint” - that’s what we used to call the torture of sitting through an endless monologue regurgitating word-for-word the content of each and every one of what seamed like a million slides. I am sure that many of us can identify with being subjected to presentations where we contemplated pulling out our fingernails in order to stave off the boredom.


Well of late I have been required to deliver presentations in close succession to client gro...

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Its a question of value when it comes to an MBA

Posted on August 27, 2016 at 9:30 PM

Thinking of doing an MBA? Do you believe that becoming a Master of Business Administration is the missing puzzle piece in preparing yourself for a senior leadership role? Well before you dive in the deep end let me tell you a story.


Not too long ago I attended an alumni dinner with some of my old MBA cohort along with students who were still in the early stages of their degree. The expectation of the dinner organisers was that us alumni would spend time talking to those ...

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Vignettes on leadership: part 3 (leadership is being human)

Posted on August 15, 2016 at 2:20 AM

Well this is the third, and final, installment in my series of mini-blogs examining what leadership is.


Please also check out parts 1 (leading by example) and part 2 (leading with compassion).


So, why only three blogs on the topic of leadership you ask? Well the reason is that, while there are a number of other areas in which it is important for a leader to develop capability, the three that I have focused on you must build competency in ...

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Vignettes on leadership: part 2 (leading with compassion)

Posted on August 8, 2016 at 5:05 AM

Last week I published the first of what I hope will be a series of mini-blogs examining the most basic tenet of leadership: leading by example. For those of you that didn’t catch this you can read it on this blog page.


In part 2 I consider another important aspect of leadership: leading with compassion.


So here goes…put the kettle on, get yourself a digestive biscuit (alright make that two – you’ve been good) and relax for the 3 ...

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Vignettes on leadership (part 1 - leading by example)

Posted on July 31, 2016 at 8:35 PM

A long, long time ago in a galaxy far away there was yet another blog on leadership. Don't panic though as I try to keep it short, easily digestible and moderately entertaining.


In this series of mini-blogs I offer my thoughts on what leadership is, or should be, based on observed behaviour exhibited by senior leaders during my career to date. I also compare my observations with the expectations set by the plethora of leadership and management training that I have undertak...

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A race to the bottom - why competitiveness and our obsessive focus on cost is damaging the service industry

Posted on July 24, 2016 at 9:55 PM

One thing that I have learnt over my career is that it is very difficult to have a value focused conversation relating to the provision of services.  This is particularly so with the service of cleaning, as the discussion invariably shifts to one of cost (i.e. how to reduce this) and concerns relating to perceived poor quality.


Before we proceed it is important that I introduce a basic concept here that anyone assuming the role of client in a service provision relations...

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Painting the edges (time for reflection and a strong cup of tea)

Posted on July 19, 2016 at 8:55 PM

In this departure from my recent posts I thought I would share my experience and the benefits of leaving your current normal and spending quality time with a blank wall.


Intrigued? Well like many of you I have a clear preference for certain behaviours that are evidenced in both my work and personal life. I see myself as more of a big picture / not too much detail / justgetitdone kinda guy - which is slightly at odds with my need for order and sometimes anal attention...

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An asset misadventure on Sesame Street (or exploring context and consequence of failure with the help of Bert and Ernie)

Posted on July 17, 2016 at 9:50 PM

Here we are again and in this post we follow on from my award winning previous article (award pending :|) where I introduced the concept that age is not the only determinant of an assets life.


Now we have grasped the age thing I want to take you on a journey into criticality and consequence of failure.  Excited? I thought so…


Anyway the takeaway, for those of you that like to jump straight to the point and avoid all of the Sesame Street guff...

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Why age rarely matters (a physical asset perspective)

Posted on July 11, 2016 at 1:25 AM

In this post we get a little heavy as I try to explain that while age is relevant, it is not the sole (or even, in the majority of cases, the main) determinant of an assets life.


For those of you expecting something a little more lifestyle oriented based on the title I apologise in advance as this is not really about your personal life choices and why a bit more exercise and a little less alcohol will help you stay young - but keep reading anyway as you never know you may le...

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